1. Scope of This Policy
This Privacy Policy applies to Geruis Diesel, operated by Taian Geruis nuevo material Co., Ltd, located in the High-tech Development Zone, Taian City, Shandong Province, China.
It covers:
- Your visits to this website and use of its pages, including product pages and the order tracking page.
- Quote requests and messages sent through our website forms.
- Sales, product selection and after-sales conversations with our team by WhatsApp, email or video call.
It does not cover third-party websites linked from our pages. Their own privacy policies apply.
2. Information We Collect
We only collect the information needed to quote, supply and support diesel injection parts and test benches. Most of it comes directly from you.
2.1 Information you provide
When you fill in a quote form, message us on WhatsApp or send an email, you may provide:
- Name
- Company name
- Country
- Email, phone or WhatsApp number
- Engine brand and vehicle or machine model
- OE numbers and part references
- Uploaded files: photos, nameplates, drawings, test reports
- Order, shipping and warranty details
Please do not include sensitive personal data (such as health, ID or bank card details) in forms, messages or files. We do not need it to prepare a quote.
2.2 Information collected automatically
When you browse our website, your browser may send technical data such as IP address, browser and device type, pages visited, referring page and visit time. This is collected through server logs and cookies (see Section 5).
3. How We Use Your Information
We use your information only for the following purposes:
| Purpose | What it involves |
|---|---|
| Quotation | Replying to your request with prices and availability. |
| Product selection | Checking OE numbers, variants and engine fitment before you order. |
| Contract | Drafting sales contracts, agreeing payment terms and handling payment. |
| Shipping & tracking | Arranging delivery and giving you a tracking number. |
| Warranty & after-sales | Handling repair or replacement claims within the warranty period. |
| Technical support | Answering installation, testing and operation questions by WhatsApp, email or video call. |
We also use website data to keep the site secure and improve how pages work. Where the law requires a legal basis, we rely on steps taken at your request before a contract, performance of a contract, our legitimate interest in running our business, legal obligations, or your consent.
6. Storage & Security
How long we keep data
- Enquiries without an order — kept only as long as needed to follow up on your request.
- Orders and contracts — kept for the warranty period and as long as tax, accounting and trade laws require.
- Technical files and OE data — kept while needed for repeat orders and after-sales support, unless you ask us to delete them.
When data is no longer needed, we delete it or make it anonymous.
How we protect it
Only staff who handle your quote, order or support case can see your data.
Website forms are sent over encrypted HTTPS connections.
We only ask for what is needed to quote, ship and support your order.
Email and messaging accounts are protected and reviewed regularly.
No online transfer is fully secure. If we become aware of a data breach that affects you, we will notify you and the relevant authorities where the law requires it.
7. Your Rights
Wherever you are, you can ask us to:
- 01 Access — confirm what information we hold about you and get a copy.
- 02 Correct — update wrong or incomplete details, such as a new delivery address.
- 03 Delete — remove your information when we no longer have a legal reason to keep it.
- 04 Withdraw consent — stop marketing messages or optional cookies at any time. This does not affect processing already carried out.
Regional privacy laws
Depending on where you live, you may have extra rights, such as objecting to or restricting processing, data portability, or filing a complaint with your local data protection authority. We handle requests in line with the laws that apply to you, including:
How to make a request
Email sales@grsdiesel.com with the subject "Privacy Request". Include your name, company and the email or WhatsApp number you used with us. We may ask you to confirm your identity, and we will reply within the time required by applicable law.
8. Changes to This Policy
We may update this policy when our services or legal requirements change. The "Last updated" date at the top of this page shows the latest version. If a change is significant, we will make it clear on this page.
9. Contact Us
For any question about this policy or how we handle your data, contact: